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Turn Around Shipping Information

Production Time

Orders placed from the 18th of May have a production time of approx 1-2 weeks and before the 18th of May have a turn around of approx 3 weeks give or take for items to be made. Please note our production times can change throughout the year and can be extended by 1-2 weeks over busy periods such as easter and Christmas. If you do require it sooner please contact us before you place your order to see if we can accommodate and ensure your order arrives before the date it is required.

Domestic Shipping

Once your items are ready all items are shipped via Australia post Parcel post and tracking information will be emailed to you once your item has been shipped.

We offer flat rate shipping of $10.95 Australia wide on all products.

Delivery Times

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances delivery times are: (After production time)

  • New South Wales: 2–5 business days

  • Interstate (metro to metro): 3–6 business days

  • Rural: 3-10 Business day

Once the parcel leaves our hands we put our faith in the couriers to do their part and deliver parcels on time. In the event a parcel is delayed but still delivered we don't accept refunds on those orders. 

International Shipping

Sweet Little Luna offers $20.95 Flat Rate shipping on international orders, each order has tracking which will be emailed to you once your order has been placed.

Delivery Times

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances delivery times are:

  • 10–15 business days

Some orders may incur a custom or import duty charge. These charges are based according to your countries regulations and compliances.

For further information, please contact your local customs office.

Re-Deliveries

In the event that your parcel is returned to us due to no fault of our own a re-delivery fee will be charged to the customer.

As shipping information is copied directly from your order please ensure all details are correct.

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