Turn Around Shipping Information

Turn Around Time

Our turn around time is approximately 2-3 weeks for items to be made. Please note turn around times may be a longer or shorter depending on the time of year eg the Christmas time frame is between 2-4 weeks . If you do require it sooner please contact us.

Domestic Shipping

Once your items are ready all items are shipped via Australia post Parcel post and tracking information will be emailed to you once your item has been shipped.

We offer flat rate shipping of $9.95 Australia wide on all products.

Delivery Times

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances delivery times are:

  • New South Wales: 2–5 business days

  • Interstate (metro to metro): 3–6 business days

  • Rural: 3-10 Business day

Once the parcel leaves our hands we put our faith in the couriers to do their part and deliver parcels on time. In the event a parcel is delayed but still delivered we don't accept refunds on those orders. 

International Shipping

Sweet Little Luna offers $20.95 Flat Rate shipping on international orders, each order has tracking which will be emailed to you once your order has been placed.

Delivery Times

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances delivery times are:

  • 10–15 business days

Some orders may incur a custom or import duty charge. These charges are based according to your countries regulations and compliances.

For further information, please contact your local customs office.

Re-Deliveries

In the event that your parcel is returned to us due to no fault of our own a re-delivery fee will be charged to the customer.

As shipping information is copied directly from your order please ensure all details are correct.