Turn Around Shipping Information
Production Time
Our current production time production time of approximately 14 business days due to a family holiday.
Please note our production times changes throughout the year and can be extended by 1-2 weeks over busy periods. If you do require it sooner or by a certain date close to our production time please contact us before you place your order to see if we can accommodate and ensure your order arrives before the date it is required.
Domestic Shipping
Once your items are ready all items are shipped via Australia post Parcel post and tracking information will be emailed to you once your item has been shipped.
We offer flat rate shipping of $11.95 Australia wide on all products.
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Delivery Times
Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.
Under normal circumstances delivery times are: (After production time)
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New South Wales: 2–5 business days
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Interstate (metro to metro): 3–6 business days
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Rural: 3-10 Business day
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Once the parcel leaves our hands we put our faith in the couriers to do their part and deliver parcels on time. In the event a parcel is delayed but still delivered we don't accept refunds on those orders.
International Shipping
Sweet Little Luna offers $20.95 Flat Rate shipping on international orders, each order has tracking which will be emailed to you once your order has been placed.
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Delivery Times
Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.
Under normal circumstances delivery times are:
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10–15 business days
Some orders may incur a custom or import duty charge. These charges are based according to your countries regulations and compliances.
For further information, please contact your local customs office.
Re-Deliveries
In the event that your parcel is returned to us due to no fault of our own a re-delivery fee will be charged to the customer.
As shipping information is copied directly from your order please ensure all details are correct.